Shipping policy
Last Updated: August 7, 2026
At Miro & Vale (www.mirovale.com), we strive to deliver your items as quickly and efficiently as possible. We work with trusted fulfillment partners to ensure your order reaches you in perfect condition. By placing an order with us, you agree to the shipping terms below.
Shipping at a Glance
| Shipping cost | Free on every order |
| Order cut-off time | 6:00 PM MST |
| Handling time | 1–3 business days (Monday–Friday) |
| Transit time | 7–10 business days |
| Total estimated delivery | 8–13 business days |
| Delivery area | United States only |
1. Shipping Timelines
Our shipping process is divided into two parts: processing time and transit time. Please note the following estimates for all orders:
- Order Cut-off Time: 6:00 PM (MST – Mountain Standard Time). Orders placed after this time begin processing the following business day.
- Processing Time: 1–3 business days (Monday – Friday).
- Transit Time: 7–10 business days.
- Total Estimated Delivery: 8–13 business days.
2. Shipping Locations
Currently, Miro & Vale ships to customers within the United States only. To maintain our high standards of quality and value, we utilize a network of international fulfillment centers to source and ship our curated products directly to your doorstep.
3. Tracking Your Order
Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number and a link to monitor your package's progress in real-time.
4. Delivery & Address Accuracy
Please ensure that your shipping address is entered correctly at checkout. Miro & Vale is not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us due to an address error, the customer may be responsible for additional shipping costs to resend the item.
Our team begins processing orders within 1–3 business days of purchase, so time to make changes is limited. If you need to update your delivery address, email us right away at info@mirovale.com with your name and order number.
Once an order has been processed or shipped, we can't guarantee an address change.
5. Cancelling an Order
Changed your mind? You have a 12-hour window after placing your order to cancel for a full refund. After that, your order moves into processing and can no longer be cancelled.
6. Delayed or Damaged Parcels
Sometimes delivery takes a bit longer than expected. If your package hasn't arrived within the estimated window, reach out to us and we'll help track it down.
If your package arrives damaged, please refuse the delivery and contact us right away. If it was delivered while you weren't available to inspect it, get in touch with our support team and we'll help sort it out.
Contact Us
Miro & Vale
63 N. Burritt Ave, Buffalo, WY 82834, United States
Email: info@mirovale.com
Support Hours: Monday – Friday | 09:00 AM – 05:00 PM (MST)
Typical response time is within 24 hours.