Frequently Asked Questions

Frequently Asked Questions

Quick answers to your most common questions.

1. Shipping & Delivery

Where do you ship to?
We currently ship to all addresses within the United States.

How long will it take to receive my order?
• Processing: 1–3 business days.
• Shipping: 7–10 business days.
• Total: You can expect your package within 8–13 business days.

Where are my items shipped from?
To ensure we offer the best value and unique designs, our products are shipped directly from our international fulfillment centers. This "direct-to-consumer" model allows us to maintain high quality at a lower cost for you.

2. Payments & Security

What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. All transactions are securely processed through SSL-encrypted payment gateways.

3. Returns & Refunds

What is your return policy?
We offer a 30-day return window. Items must be in their original, unused condition. Please contact us at info@mirovale.com to receive the correct return address before sending anything back.

Are there restocking fees?
No. We believe in a fair shopping experience, so we charge $0.00 restocking fees on all returns.

4. Contact & Support

How can I reach you?
The best way to contact us is via email at info@mirovale.com. We aim to respond within 24 hours on business days.

Can I visit your office in Buffalo, WY?
Our Buffalo location is an administrative office only. We do not have a physical showroom or retail store at this location, which helps us keep our overhead low and our prices competitive.

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